Contact Us!
Do you have questions about your order or our products? We look forward to hearing from you!
If you’re experiencing an issue with your order or shipping confirmation and haven’t received a tracking number yet, please check your spam folder. If it’s not there, simply contact us and we’ll resend it to you manually.
✉️ contact@thecozycrew.com
To ensure you receive our reply, please double-check that your email address is entered correctly.
We typically respond within 24-48 hours on business days. To ensure you receive our reply, please check your spam folder and make sure your mailbox has available space.
The Cozy Crew® (thecozycrew.com)
Store Name: The Cozy Crew
Address: Richard-Strauss-Platz 2
01219 Dresden
Germany
Email: contact@thecozycrew.com
Phone: +1 267 8058324
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)